Delivery Rates & Returns
Delivery Costs
UNITED KINGDOM
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Royal Mail Tracked 48® - Free on all UK orders over £15.00
- Royal Mail Tracked 48® - £1.99 on all UK orders under £15.00
- Royal Mail Tracked 24® - £3.50 express UK delivery
- Royal Mail Next Day Delivery by 1 pm * - £8.50 next day UK delivery
* Next Day Available If Ordered By 2 pm
- Royal Mail International Standard - £5.00 Untracked
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Royal Mail International Standard - £11.00 TRACKED
Royal Mail aims to deliver in 3-5 working days although this may be longer.
You should not need to pay import duties, as we pay them before shipping. Orders to countries within the EU may incur customs fees, which will be charged to you directly.
- Royal Mail International Standard - £8.00 Untracked
-
Royal Mail International Standard - £15.00 TRACKED
Royal Mail aims to deliver in 6 - 21 working days. Although this may be longer.
Will I be charged tariffs on orders to the USA?
In short, no.
Since 29 August 2025, the US has applied a 10% import tariff on all orders shipped from the UK.
But don’t worry - we’ve got this covered. Our delivery partner, Royal Mail, has introduced a new PDDP (Postal Delivered Duties Paid) service where we pay these tariffs on your behalf. That means your order will still arrive at your door with no extra charges or paperwork for you.
We’ll keep monitoring the situation closely. If the US administration makes further changes, we’ll update this page right away – but for now, you can shop as normal without any surprises.
FREE Click & Collect Service
Collect your order from us:
2&3 Lanteague Studios
Scotland Road, Zelah, Truro
TR4 9JG
Delivery times
For orders placed before 2 pm (UK time) on a working day, we aim to get your order out on the same day. Orders after 2 pm will be shipped on the next working day.
We don’t ship on UK bank holidays as our postal service doesn’t run. See all bank holidays here!
Please note - we cannot take any responsibility for any delays by the postal service, however, we are always here to help.
Packaging
- With everything we do, we consider the environment and our impact.
- We use recycled card packaging and encourage you to reuse it too.
- We don't use plastic sleeves for anything.
- We also try to minimise the packaging used for your parcel. Less is more.
Returns
We're lucky not to receive returns often, but if something isn't right or you've simply changed your mind, we're here to help.
Your right to cancel (EU customers)
If you are based in the EU, you have the right to cancel your order within 14 days of receiving your goods, for any reason, without needing to provide an explanation. Once you've notified us, you have a further 14 days to return the items to us.
To exercise your right to cancel, please contact us at studio@goodtuesday.com before returning anything.
Returning your order
- Items must be returned in their original condition and packaging where possible.
- The cost of return postage is the buyer's responsibility. We do not provide return labels.
- Once we receive and inspect your return, we'll process your refund within 14 days. Refunds will be issued to your original payment method.
Something wrong with your order?
If your item arrives damaged or there's an error with your order, please get in touch, and we'll put it right.