Looking for our delivery rates? You're on the right page.
Postage Costs
UNITED KINGDOM
- Royal Mail Tracked 48® - Free on all UK orders over £10.00
- Royal Mail Tracked 48® - £1.99 on all UK orders under £10.00
- Royal Mail Tracked 24® - £3.50 express UK delivery
- DPD Next Day Local Collect - £3.75 next day UK delivery (choose preferred pick up location at checkout)
- DPD Next Day Delivery (Monday to Friday)* - £4.65 next day UK delivery
- DPD Next Day Delivery (Saturday)* - £8.95 next day Saturday UK delivery
* Next Day Available If Ordered By 2pm
- Royal Mail International Standard - £5.00 Untracked
-
Royal Mail International Standard - £11.00 TRACKED
Royal Mail aims to deliver in 3-5 working days although this may be longer.
You should not need to pay import duties, as we pay them before shipping.
- Royal Mail International Standard - £8.00 Untracked
-
Royal Mail International Standard - £15.00 TRACKED
Royal Mail aims to deliver in 6-10 working days. Although this may be longer.
Pick Up
Free of charge
Collect your order from us:
2&3 Lanteague Studios
Scotland Road, Zelah, Truro
TR4 9JG
Delivery times
For orders placed before 2 pm on a working day; we aim to get your order out on the same day. Orders after 2 pm will be shipped on the next working day.
We don’t ship on UK bank holidays as our postal service doesn’t run. See all bank holidays here!
Please note - we cannot take any responsibility for any delays by the postal service, however, we are always here to help.
Packaging
With everything we do, we consider the environment and our impact.
We use recycled card packaging and encourage you to reuse it too.
We don't use plastic sleeves for anything.
We also try to minimise the packaging used for your parcel. Less is more.
Returns
We're lucky to not receive returns often, but of course - if there is something wrong or you're not happy for any reason - we're here!
You are very welcome to return any items that do not suit.
Please note, the buyer is responsible for the costs of the returns. We do not supply returns labels. You have 14 days to return your goods.