Ai is a charged topic and part of many conversations Small businesses (and the rest of the world) are having. I thought I’d share on how we’re pretty clear on how we’re using it here at Good Tuesday, for now anyways. (We'll probably feel differently in a year.)

Straightforward Answer: We use it for admin, things that make our work easier and more efficient - help us save time so we can focus on the stuff we’re good at.

We won’t use it for creative output - our product designs are designed either by us, or our design partners.

While we did once try an AI design, we soon decided this was not the route forward for us - we live and learn. 

Our words are our words - we’ll use AI for editing and sharpening, but we see so much AI slop out there, and it’s dreadfully boring to read! 

Some of the tools we’re using and why they’re helpful:

1.  Granola: this transcribes all our meetings, so we can stay fully present and our notes are taken by Granola, both online meetings and in person. The interface then lets you ask questions about your conversations, like: “list out all the to-dos I committed to in meetings this week”, for example.  This is my biggest recommendation for anyone who has a lot of meetings - it’s really changed the game.
   

2. Claude Cowork: The team is happily using Claude Cowork to check data, discrepancies and reporting. This saves time in filling out spreadsheets and hunting for numbers. More time to focus on what we’re good at.
   

3. Personally, I’ve been sucked into Wispr Flow - which I was targeted hard with on socials - and now I randomly talk to my laptop, out loud. Quite useful when I’m on my own, awkward in the office. 

What most of us don’t realise is that AI has long been in place already in most of our lives - the Netflix algorithm has been powered by it for over 10 years. 

Just like Google Maps, Fraud filters in your email, photo face recognition, and voice recognition in Siri. Etc etc. 

The difference between then and now is that there’s visibility. 

The big advantage of AI for me is - I believe that certain areas of AI are empowering people of all walks of life, small businesses and others who now have powerful access to information they never had before.

But I am also aware there are many challenges and issues as part of it, which now is the time for us to think deeply about those things, and push the people in decision making seats to think deeply about the outcomes… like most things in life, it’s a nuanced and layered story.

 I don’t think anyone has fully worked it out, so we’re going to stay open-minded and curious - and use it in a way we feel is most ethically responsible. We’ll make mistakes, and we’ll adjust as we go.